News for 'consumer commission'

Misplaced cheques? Bank not liable to pay

Misplaced cheques? Bank not liable to pay

Rediff.com26 May 2008

A bank cannot be asked to pay the amount of a misplaced cheque unless it is proved that the instrument has been encashed by a third person, the Delhi Consumer Commission said.At the most, the bank can be held liable to pay compensation for the negligence in misplacing the cheque, the Commission said.

Recovery by goons: StanChart fined Rs 10 lakh

Recovery by goons: StanChart fined Rs 10 lakh

Rediff.com23 Feb 2007

The Delhi State Consumer Commission has imposed a penalty of Rs 10 lakh on Standard Chartered Bank for harassing and threatening an advocate with the help of 'muscle men'

Man loses speech in botched-up surgery

Man loses speech in botched-up surgery

Rediff.com18 Nov 2007

Bedi was operated in All India Institute of Medical Sciences on August 22, 2001, for removal of a tumor, but to his utter shock, he was rendered unable to speak following the surgery, the complaint had alleged. Calling the symptom usual, the doctor assured that he would regain his voice after a few days. But in a subsequent test, Bedi was told that a nerve was cut during the surgery and a post-operative negligence in treating the same had led to paralysis of the nerve.

Why India is worried about EU's draft due diligence law

Why India is worried about EU's draft due diligence law

Rediff.com6 Jul 2023

It aims at tackling issues such as child labour, mistreatment of workers, and denial of basic wages, among others. There will also be penalties for non-compliance.

Bank asked to pay Rs 15.5 lakh to fraud victim

Bank asked to pay Rs 15.5 lakh to fraud victim

Rediff.com19 Dec 2007

A 71-year-old man, whose dream of starting a business with his life savings got shattered as a bank negligently transferred his money to a stranger, has now been provided relief with the National Consumer Commission asking the Punjab and Sind Bank to pay him Rs 15.5 lakh.

Central vigilance commissioner appointed after a year, Murmu swears in Suresh Patel

Central vigilance commissioner appointed after a year, Murmu swears in Suresh Patel

Rediff.com3 Aug 2022

Vigilance Commissioner Suresh N Patel was on Wednesday appointed as the Central Vigilance Commissioner, a year after the post fell vacant.

Inept handling of complaints: Railways pulled up

Inept handling of complaints: Railways pulled up

Rediff.com28 Oct 2010

A bench headed by Justice Ashok Bhan said the Railway staff should not carry out their duties in a mechanical manner and directed its administration to pay Rs 50,000 to an IAS officer who lost his bag in Rajdhani Express.

'Railways is known for covering up accidents'

'Railways is known for covering up accidents'

Rediff.com5 Jun 2023

'Imagine what will happen when a train running at 128 kmph moves onto a track that is meant to have only a speed less than 30 kmph!' 'Naturally, it will derail, and the coaches will go for a tailspin.'

Google slams CCI enquiry; says it's 'tainted'

Google slams CCI enquiry; says it's 'tainted'

Rediff.com4 Jan 2023

Google has termed as "tainted" the investigations done against it by CCI, contending that the two informants on whose complaint the fair trade regulator has initiated the enquiry were working at the same office that was investigating the tech major. This was "against the principles of natural justice", Google said in the petition filed before the National Company Law Appellate Tribunal (NCLAT), adding the Competition Commission of India (CCI) should have refrained from initiating an investigation based on a complaint filed by their own employees. "At the very least, the Commission could have debarred the Informants from working in the DG office while the investigation was ongoing, to ensure that the investigating officer was able to impartially assess the case without any influence, such that no concerns could arise on the independence of the investigation," said Google.

Import of key Chinese medical devices rises up to 152% till Dec FY23

Import of key Chinese medical devices rises up to 152% till Dec FY23

Rediff.com5 May 2023

In the first nine months of financial year 2022-23, India's exports of medical devices have grown by 17 per cent, while imports have declined by around 8 per cent, show the latest data compiled by the Association of Indian Medical Device Industry (AiMeD). However, import of 30 medical devices from China has risen between 25 per cent and 152 per cent during this period, the AiMeD has written to Commerce and Industries Minister Piyush Goyal in March. The AiMeD is an umbrella organisation of medical device makers.

Amazon fined for selling sub-standard pressure cookers

Amazon fined for selling sub-standard pressure cookers

Rediff.com4 Aug 2022

The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 1 lakh on e-commerce major Amazon for selling pressure cookers that did not meet quality standards. The CCPA also directed Amazon to notify the consumers of all these 2,265 pressure cookers sold through its platform, recall the products and reimburse the prices to buyers, the Department of Consumer Affairs said in a statement.

ONDC to test Zomato's dominance; valuation mark-down likely: Analysts

ONDC to test Zomato's dominance; valuation mark-down likely: Analysts

Rediff.com20 May 2023

Zomato shares may see limited upside in the near-term amid news-flow around government-backed ONDC expanding its footprint in the delivery market, believe analysts. Zomato shares have dropped 4 per cent in three days on the BSE. By comparison, the benchmark S&P BSE Sensex has added 0.2 per cent.

Govt notifies Green Open Access Rules 2022

Govt notifies Green Open Access Rules 2022

Rediff.com7 Jun 2022

The government on Tuesday said it has notified the Green Open Access Rules 2022 to further accelerate India's renewable energy programmes. These rules are notified for promoting generation, purchase and consumption of green energy including through waste-to-energy plants. It enables a simplified procedure for the open access to green power, the power ministry said in a statement.

Grasim Industries' rights issue will strengthen balance sheet, fuel growth

Grasim Industries' rights issue will strengthen balance sheet, fuel growth

Rediff.com25 Oct 2023

Grasim Industries has announced a rights issue of around Rs 4,000 crore with the promoters committed to fully subscribing to their entitlements and to covering any unsubscribed portion. This is to part-fund capital expenditure (capex) of Rs 10,000 crore in a new foray into the paints business. The company has already invested Rs 3,640 crore in the paints business (by Q1FY24). The management has outlined a capex of Rs 5,700 crore for FY24, which includes Rs 4,280 crore allocated for the paints business, of which Rs 1,050 crore has already been spent in Q1FY24.

Banks as insurance brokers: Will consumers benefit?

Banks as insurance brokers: Will consumers benefit?

Rediff.com6 Apr 2015

Choose insurance from stable companies that have been in the business for a long time

Cancellation: Deccan to pay Rs 30,000

Cancellation: Deccan to pay Rs 30,000

Rediff.com21 Oct 2008

Anjani Malik, a resident of Haryana, was not able to catch a flight from Kullu to Delhi in March last year and was told to wait for the next day, the exercise which lasted for four days at at a stretch. After the harassment, he decided to return to the capital at his own costs. Malik then approached the District Consumer Forum, Sheikh Sarai, claiming Rs 50,000 compensation following which the airlines was asked to pay Rs 30,000.

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Rediff.com13 Jun 2022

The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc." According to an official statement, "The Department of Consumer Affairs has directed major e-commerce Food Business Operators (FBOs) to furnish the current framework as well as a proposal on improving the consumer grievance redressal mechanism within 15 days."

Rs 1.72 lakh loan cheque dishonoured, bank rapped

Rs 1.72 lakh loan cheque dishonoured, bank rapped

Rediff.com5 Nov 2008

New Delhi-based businessman Krishan Kumar Karnani had to cancel his order resulting in humiliation and loss of goodwill in the market as the bank's cheque of Rs 1,72,000 was dishonoured with remarks 'stop payment'. Karnani, who had approached the bank following an advertisement in the newspapers on August 21, 2000 for 'spot loan', was found eligible under the scheme.

'You're drunk': Nitish yells at BJP MLAs in Bihar assembly

'You're drunk': Nitish yells at BJP MLAs in Bihar assembly

Rediff.com14 Dec 2022

According to Santosh Kumar, the superintendent of police of Saran district, three persons each have died in Isuapur and Mashrak police station areas after allegedly consuming spurious liquor on Tuesday night.

Expert groups to explore adoption of common chargers

Expert groups to explore adoption of common chargers

Rediff.com18 Aug 2022

The government will set up expert groups to explore the adoption of common chargers for mobile and all portable electronic devices, and submit a detailed report in two months, Consumer Affairs secretary Rohit Kumar Singh said. The department of consumer affairs on Wednesday called a meeting with industry stakeholders. After the meeting, Singh said India can initially think of exploring shifting to two types of chargers, including a C-Type port.

New competition law likely to open up settlement route for cartels

New competition law likely to open up settlement route for cartels

Rediff.com30 Jan 2023

In a relief to industry, the government has accepted a parliamentary panel's recommendation on allowing cartels to opt for the settlement scheme under the Competition Amendment Bill, according to official sources. The proposed Bill seeks to introduce a clause for settlement and commitment that offers any enterprise against which an inquiry has been initiated to file an application for settlement. The Parliamentary Committee on Finance had suggested including cartels in the scope for settlement "as a pragmatic recourse to the whole process".

'The real GDP was captured better'

'The real GDP was captured better'

Rediff.com1 Dec 2023

'Revision of the base year for both CPI and GDP are long overdue.' 'The basic data that went into the 2011-2012 series were mainly from surveys done in 2011 or earlier.' 'We have since seen the emergence of new sectors like platform-based work and online marketing.' 'The employment surveys and the consumption surveys need to reflect these adequately.'

Govt close to finalising e-commerce policy: DPIIT secy Rajesh Kumar Singh

Govt close to finalising e-commerce policy: DPIIT secy Rajesh Kumar Singh

Rediff.com12 May 2023

The government is at a "fairly advanced stage" of finalising a well-coordinated e-commerce policy and consumer protection rules, which will incorporate provisions of Open Network for Digital Commerce (ONDC), Department for Promotion of Industry and Internal Trade (DPIIT) secretary Rajesh Kumar Singh said on Thursday. "E-commerce rules and e-commerce policy will be congruent with each other... That exercise is at a fairly advanced stage," Singh told reporters. The remarks come on a day the number of daily transactions on the platform has gone up 500 times since the beginning of this year with the number of retail merchants added to its roster growing 40-fold.

Unsolicited calls: HC notice to Airtel

Unsolicited calls: HC notice to Airtel

Rediff.com19 Feb 2007

The Commission was critical of the fact that the information relating to subscribers, which was confidential and lying with mobile companies, was being passed on to telemarketing agencies without the users' consent.

Mediclaim cannot be denied to drinkers

Mediclaim cannot be denied to drinkers

Rediff.com8 Jan 2007

In a ruling which will lift the spirits of those who drink moderately, the Delhi state Consumer Commission has cautioned insurance companies against the practice of repudiating mediclaim policy of such persons on frivolous grounds.

Under the lens: Regulator moots pre-export govt testing for cough syrup cos

Under the lens: Regulator moots pre-export govt testing for cough syrup cos

Rediff.com24 May 2023

After reports of contamination in cough syrups sent from the country, India is considering a system to test them before exporting. It is learnt that the Central Drugs Standard Control Organisation (CDSCO) has sent a proposal to the Union health ministry on this. The idea is to test the medicines at government labs before exporting.

Parliamentary panel robs etailers of immunity for fake products

Parliamentary panel robs etailers of immunity for fake products

Rediff.com23 Jul 2022

The draft e-commerce rules released last year held e-commerce marketplace responsible if a seller on its platform failed to deliver the goods or services ordered by a consumer "due to negligent conduct, omission or commission of any act by such seller", causing loss to the consumer.

Defective Merc: Co asked to offer new car

Defective Merc: Co asked to offer new car

Rediff.com21 Sep 2007

Now, the National Consumer Commission has come to the rescue of the car owner and directed Daimlerchrysler India Pvt Ltd - the makers of Mercedez-Benz - to either replace the car, which suffered from over-heating, or refund its price.

Delhi LG orders probe into AAP's free power, Kejri promises scheme in Guj too

Delhi LG orders probe into AAP's free power, Kejri promises scheme in Guj too

Rediff.com4 Oct 2022

According to sources at the LG office, chief secretary Naresh Kumar has been asked to conduct an inquiry and submit a report within a week.

E-com firm Meesho hints at IPO in 2025; focus shifts to generating profits

E-com firm Meesho hints at IPO in 2025; focus shifts to generating profits

Rediff.com4 Jun 2023

E-commerce player Meesho, backed by marquee investors like SoftBank Group and Meta Platforms, will look at an initial public offering (IPO) only in 2025, and till then, its focus will be on generating profits after tax and not just on being Ebitda (earnings before interest, tax, depreciation and amortisation)-positive, top sources in the company told Business Standard in New Delhi. In a clear shift of strategy, the company, which has reduced its cash burn by 85 per cent, is now looking to trim its annual revenue growth target to 40 per cent from the 100-plus per cent earlier. The sources, however, said even this level of growth was far higher than that of most e-commerce companies.

Deepak Parekh to quit HDFC, says 'time to hang my boots'

Deepak Parekh to quit HDFC, says 'time to hang my boots'

Rediff.com30 Jun 2023

HDFC chairman Deepak Parekh on Friday exuded confidence that the synergies between HDFC Bank and the group companies will deepen with the bank taking on the mantle of ownership of the group following the reverse merger likely to be effective from Saturday. As chairman of HDFC Ltd, Parekh in the last message to the shareholders said home loans will now be complemented with HDFC Bank's core strengths -- its sales engine, execution capabilities at scale and deep insights on consumer behaviour. The reverse merger of parent HDFC Ltd with HDFC Bank is expected to be effective from July 1.

Govt blames 6 non-BJP states for high petro prices

Govt blames 6 non-BJP states for high petro prices

Rediff.com15 Dec 2022

Six non-BJP ruled states -- West Bengal, Tamil Nadu, Andhra Pradesh, Telengana, Kerala and Jharkhand -- have not reduced the VAT on petroleum products, leading to higher prices of petrol and diesel there, Petroleum Minister Hardeep Singh Puri said on Thursday. Puri said in Lok Sabha that the central government has reduced excise duty on petroleum products and some other states, following cues, reduced their Value Added Tax (VAT). Six states -- West Bengal, Tamil Nadu, Andhra Pradesh, Telengana, Kerala and Jharkhand -- have not reduced the VAT, he said amidst vocal protests by the opposition members.

Insurance: Understand Policy Coverage

Insurance: Understand Policy Coverage

Rediff.com19 Nov 2021

The National Commission ruled that a person must opt for a policy and submit the proposal form after acquainting himself with the terms and scope of coverage to determine where it would be suitable and adequate.

Allow hybrid mode hearings, technology not judges' choice, SC tells HCs

Allow hybrid mode hearings, technology not judges' choice, SC tells HCs

Rediff.com6 Oct 2023

The top court drew parallel between driving and technology and said if one doesn't know how to handle technology then he or she can't be a judge and questioned the approach of some of the high courts.

Vedanta's Sterlite Copper invites EoIs to 'restart' the Thoothukudi unit

Vedanta's Sterlite Copper invites EoIs to 'restart' the Thoothukudi unit

Rediff.com13 Jun 2023

Anil Agarwal-led Vedanta's Sterlite Copper on Monday came out with an advertisement inviting expression of interest (EoI) for carrying out plant "restart activities" at its Thoothukudi unit in Tamil Nadu, that got closed more than five years ago following an order issued by the Tamil Nadu Pollution Control Board (TNPCB). The EoI for restart comes when the company is still awaiting the final judgement on the issue, and the court has only allowed it to do maintenance work. "We have initiated the upkeep and maintenance activities at the plant as allowed by the Supreme Court vide its order dated May 4, 2023, in coordination with the district authorities.

Chinese toys popular in India seized in US for having dangerous chemicals

Chinese toys popular in India seized in US for having dangerous chemicals

Rediff.com22 Oct 2021

The US Customs and Border Protection (CBP), ahead of the holiday shopping season, warned consumers to be extra diligent while shopping online for children's toys after the recent seizure of toys that were coated in unsafe levels of lead, cadmium and barium.

Kinetic to refund money for defective bike

Kinetic to refund money for defective bike

Rediff.com14 Jun 2005

The National Consumer Commission has told KEL to refund the cost of Rs 41,970, besides compensation of Rs 5,000.

Q4 results: Private sector banks post 9.7% decline in net profit

Q4 results: Private sector banks post 9.7% decline in net profit

Rediff.com10 May 2023

Private sector banks reported a robust profile with healthy growth in net interest income (NII), credit offtake and reduction in provision burden for the fourth quarter ended March 2023 (Q4 of FY23). However, as a pack, their net profit declined by 9.7 per cent year-on-year (YoY) at Rs 25,317 crore in Q4. This is because Axis Bank posted losses due to its one-time hefty charge for the acquisition of Citibank India's consumer business.

Row over Cong leader's jibe at Murmu, BJP seeks apology; NCW summons Raj

Row over Cong leader's jibe at Murmu, BJP seeks apology; NCW summons Raj

Rediff.com6 Oct 2022

The National Commission for Women has summoned Udit Raj over his "sycophancy" remark against the president.

21 die in Bihar hooch tragedy; triggers political slugfest

21 die in Bihar hooch tragedy; triggers political slugfest

Rediff.com14 Dec 2022

Sale and consumption of alcohol was completely banned in Bihar by the Nitish Kumar government in April, 2016.